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Do Internet Marketers Trust You

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  #1 (permalink)  
Old 10-12-2007, 12:42 PM
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Join Date: Dec 2007
Posts: 1
Thumbs up Do Internet Marketers Trust You

Let's continue building trust with our internet marketing visitors. You've checked your site links, your color schemes and your fonts.

Now it's time to move on to some areas that you can use to build a solid relationship with your site's visitors.
Do you have an About Me section linked to every page? Do you have contact information linked to every page?

A visitor wants to know who they are buying from, and they also want to know how to reach you if they have questions. This is vital to

trust and sales, no matter what you are selling or what information you are trying to share. A link to contact info or the contact info

itself should be on every page of your site.

It's become more common lately to include a real name, real street address and often a real phone number in your contact info. I

have mixed feelings about this, there are security concerns and identity theft problems online. If you don't have a business address

separate from your home address and don't want to share your real world home address with internet visitors, get a Post Office Box

and use that for communication. Be sure to include a valid email address in your contact information. If you don't want to share your

full name, use a company name (it doesn't have to be registered with the state) or your first name. "Contact Cyndi at ..." Just be sure

to include some valid form of contact.

Be professional. Your html editor or word processing program has a spell checker for a reason. It's to prevent spelling errors from

creeping into your page. Use it. Often. Nothing screams unprofessional like an unchecked page that has many spelling errors and

typos. Watch out for common words that can slip past a spell checker. For example - you have a site, not a SIGHT. The word site

refers to an object, the word sight refers to the act of seeing. Don't confuse the two!

Never ever ever (did I say never?) use Geek Speak, Leet Speak or texting speak. You will give the impression of being a 12 year old

who hasn't learned English. A site full of you are here and you should buy this thing will do absolutely nothing to build trust!

If you are selling products from your site, join Thawte, TrustE or other services that check your site for security and give you a logo

that can be displayed on your pages.

If you have a search page or checkout page be sure there are clear concise directions. Check your error messages for wording. Are

they clear, and even more importantly are they friendly? Everyone makes mistakes, but who wants an error message that makes the

visitor feel stupid? If there is an info box that is mandatory, clearly mark it. If a customer has problems filling in an order page, they

will leave your site so fast you won't see anything but a cloud of dust and you will lose the sale and the customer forever.

If you are selling someone else's product, check their order page. Is it easy to understand? If not, either find another merchant or

include a brief instruction area on your sales page that addresses those areas of uncertainty.

Try to remember to check the off site order links on your pages periodically. Again if your customer can't reach the order page, you

will lose the sale and the customer. Pop off an email to the merchant pointing out the problem and asking for a new link, if available.

They may be unaware of the problem and thank you for the heads up!

Pay attention to these little details and you will be able to build a loyal, trusting group of visitors and customers and fulfill your internet

dreams of success.


Cynthia Parker writes informative articles on various subjects including Internet Marketing. Find out how you can make money at home

at my website Internet Marketing Dreams
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Old 13-12-2008, 06:37 PM
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Join Date: Dec 2008
Posts: 39
Default

Thank you very much for your post. It's perfect and you are absolutely right that all buyers want to know as much as possible about sellers. It's very well understandable situation because there are a lot of scam in the Internet.
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Old 21-05-2009, 04:33 PM
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Join Date: May 2009
Posts: 1
Default Glad to be here

I feel I might introduce my self here. My name is Kate, I'm a newbie here, someone told me that i might find some good information here so... basically that's why I'm here, and for any good advice i might get also... hope to have good time here
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Old 29-05-2009, 03:04 AM
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Join Date: May 2008
Posts: 1
Default

I'm Matt...I run a bunch of websites and I'm addicted to the internets
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Old 14-06-2009, 05:58 AM
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Join Date: Jun 2009
Posts: 2
Default Some Movie 2009?

Which is the very good movie in 2009? Please help!Thank you.
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Old 14-06-2009, 11:51 AM
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Join Date: Jun 2009
Posts: 2
Default Some Movie 2009?

Which is the very good movie in 2009? Please help!Thank you.
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